Terms of Service

The Service

UK IPTV offers IPTV subscription access through the Standard and Prime plans — see our pricing page for details on each. Orders are placed and confirmed through our live chat, not an automated checkout.

Eligibility

By using UK IPTV, you confirm that you have the legal capacity to enter into this agreement and that you'll use the service in accordance with UK law, any other laws that apply to you, and the terms of any device or app you use it with.

Plans, Pricing and Orders

Available plans and pricing are shown on our pricing page. You choose the subscription period you want, and the price is shown before you pay. Orders are confirmed through chat — we may need to confirm your device and payment details before your subscription is activated.

Payment and Activation

Subscriptions are paid upfront, in pounds sterling (£), for the period you select. Currently available payment methods are Bitcoin, PayPal, UK bank transfer, Apple Pay, Credit / debit card where available — you'll confirm your preferred method in chat, and support sends payment instructions. Once payment is confirmed, your subscription is activated and your connection details are delivered instantly and automatically via WhatsApp.

Subscription Period and Renewal

Subscriptions are prepaid for the period you choose — 6 months, 12 months, or 3 years. They do not renew automatically; nothing is billed without your confirmation. When your subscription period ends, access ends unless you place a new order to continue.

Refunds and the 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee. To request a refund, contact support through chat within 30 days of your purchase.

Nothing in these Terms affects your statutory rights as a consumer under UK law.

Cancellation

If you don't want to continue past your current subscription period, contact support through chat before it ends. Subscriptions are not renewed automatically without your confirmation, so no action is required to let a subscription lapse.

Service Availability and Limitations

Streaming quality depends on your internet connection, and playback can depend on the underlying source. Individual streams may change or become unavailable, and availability can vary. We do not guarantee uninterrupted access, a specific uptime percentage, or that every channel or stream will always be available. See the limitations section on our home page for more detail.

Supported Devices and Third-Party Apps

UK IPTV can be used with compatible IPTV player apps on devices including Amazon Fire TV/Firestick, Android TV, Smart TVs, phones, tablets, and computers — see our supported devices and apps page. These third-party player applications are separate products, not owned or controlled by UK IPTV, and their availability, functionality, compatibility, or policies may change independently of our service.

Acceptable Use

When using UK IPTV, you agree to:

• Use the service for your own permitted use.
• Keep your connection and login details secure.
• Not resell access without our authorisation.
• Not share credentials in a way that violates your selected plan.
• Not attempt to interfere with the service.
• Not use the service for unlawful activity.

Connection Details and Account Security

The number of simultaneous connections depends on your selected plan — the Standard plan includes 1 connection, and the Prime plan includes 3. You're responsible for keeping your connection details secure.

Suspension and Termination

We may suspend or terminate access where appropriate for serious violations, including fraudulent payment activity, unauthorised resale, credential abuse, material violation of these Terms, or unlawful use. Termination does not automatically entitle you to a refund; if a refund question comes up, contact support and refer to the refund policy above.

Copyright and Intellectual Property

You're responsible for respecting applicable copyright and intellectual property laws, as well as the terms of the devices and applications you use. See our Copyright & Takedown Policy for how we handle infringement notices.

Your Responsibility

You're responsible for confirming that using an IPTV service is permitted under the laws that apply to you and under the terms of your device or app providers. We don't claim that IPTV use is legal everywhere, and we don't claim it's illegal — this depends on your own circumstances and applicable law.

Limitation of Liability

To the extent permitted by applicable law, UK IPTV is not liable for interruptions or issues caused by factors outside our control, including your internet connectivity, your device, third-party applications, third-party services, source availability, or network outages. Nothing in this section limits any rights you may have that cannot be excluded under applicable law.

Privacy

See our Privacy Policy for information about how we handle personal information.

Changes to These Terms

We may update these Terms as the service changes. Material changes will be reflected by updating the "Last updated" date above.

Contact

For questions about these Terms, please contact UK IPTV through our contact page. You can also reach us in chat.